Carrie James is an entertainment manager for Freedom Holidays on the East Coast of England. On the face of it, she's easy-going and unflappable. She's got it together. Until...

Natalie Prince is now Freedom Holidays' new Regional Director. She has a penchant for perfection and a no-nonsense attitude. She's known as The Ice Queen amongst the company's employees.

Both have their roles to play, but behind the scenes, there's heartache and anxiety. When a looming court case brings intimidation into the mix, is it any wonder Carrie can't see herself making it to the end of the summer season?

What a palava!

Maybe it's time to bring on the dancing badger...